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Store Manager | Watsons | Al Wahda Mall, Abu Dhabi,UAE

Cashiering

3 to 5 Years

Abu Dhabi - United Arab Emirates

August 12 2021

Company : Al-Futtaim

Employment Type : Full time

Company Details : As a family-owned business, we take a long-term view in everything we do, because we believe that sustainable success requires uncompromising commitment.
That’s the reason why some of the world’s most admired and innovative brands from the USA, UK, Japan, Sweden, France, Germany and Switzerland – from sectors as diverse with each other as automotive, retail, real estate and finance – trust Al-Futtaim with their own reputation and commercial success since the 1930s.
And through our inherent customer-centric approach and relentless pursuit of perfection, we add significant value – connecting consumers in 20+ markets with these brands in contemporary, powerful, meaningful and emotional ways that create longstanding relationships based on loyalty and mutual trust.
Our decades-long experience allows us to embrace and foster new, forward-thinking business practices and seamlessly blend those into our corporate DNA and people-first philosophy whilst upholding the value of integrity within a spirit of collaboration.

Job Description

Profit Financial
Drives, monitors and reviews sales performance and recommends action plans to deliver sales budget (Store Level)
Conducts monthly meetings focusing on category sales performance with the selling personnel to update category performance and recommend action plans for improvement
Implements strategies and ensures 100% execution of all programs to achieve sales target of all EXCLUSIVE products and submits feedback on promo effectiveness.
Manages and controls store approved OPEX budgets ( i.e utilities, wrap supply, staff cost, etc)
Recommends and initiates plans to optimize the stores’ controllable expense.
Achieves shrinkage budget below tolerance level thru day to day monitoring of Retail Operating Standard Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget (Store level)

Commercial
Checks and reviews the implementation of display and timely replenishment.
Manages availability and timely replenishment of stocks.
Ensures consistent, accurate and timely inventory adjustments (GAP, Cycle Counts, Negative Quantity on Hand, False Positive)
Complies consistency with the Brand of Service Standards when dealing with customers (internal or external)
Ensures customers shopping experience exceeds customers’ expectation.
Handles and reports product queries, complaints and offer advise professionally aligned with the Brand of Service Standards procedure.
Drives loyalty members programs and initiatives to achieve target transactions participation.
Drives selling techniques to achieve target conversion/transaction rate
Cascades on going promotions, activities, memos, bulletins following the standard power talk guidelines on a regular basis
Checks and validates proper implementation and execution of promotional and store activities (e.g. promo call outs, hero displays and price changes)

Process
Ensure policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP
Demonstrate strong analytical skills and understanding of the system and reporting
Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management
Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)
Cashiering duties

People
Plans and monitors Personal Development Plans In role development interventions.
Identifies, implements and monitors team learning interventions.
Reviews and discusses performance appraisal and personal plans of direct reports.
Implements action plans for employee engagements
 

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